ASSESSING CUSTOMER PERCEPTION OF SERVICE QUALITY IN PUBLIC SECTOR INSTITUTIONS: EVIDENCE FROM COIMBATORE CITY. International Journal of Marketing Management, [S. l.], v. 12, n. 1, p. 205–212, 2024. Disponível em: https://ijmm.in/index.php/ijmm/article/view/282. Acesso em: 17 oct. 2026.